Returns & Exchanges
At HOUSE OF ERRORS, we strive for perfection in every piece, but we understand if a garment doesn't meet your expectations. We offer a 14-day return window for items in their original, unworn condition with all designer tags attached.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all protective layers and authenticity cards are included to avoid damage during transit.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.